Vinted Shoppers Express Frustration Regarding Size Updates
Shoppers are voicing their frustration after an update resulted in items being listed as the wrong size.
The popular resale platform has altered its measurement guidelines for women's and children's clothes without notifying all shoppers about the modification.
Online Platforms Response
Many shoppers and sellers are expressing on platforms claiming that product pages now present an altered size classification compared to what was initially listed as a result of the reclassification.
The platform stated the updated approach better aligns with other platforms.
They have suggested members to examine their items and update the measurements by hand if necessary, resulting in member annoyance.
Size Classification Modifications
Earlier, the sizes had both one number and one letter, for instance S/8 or M/10.
The revised method features an alphabetical indicator and numerical range for example S/UK 8-10.
With some products, the measurements have been reclassified - like an L measurement was previously a 12 but currently displays as UK 16-18.
User Stories
A fashion influencer, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
Another user, from Glasgow, stated items she posted on Vinted with size 14 labels were showing in the marketplace as size 20–22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she explained.
Necessary Adjustments
A different user, from Derby, explained she became annoyed due to the update requiring manual adjustment the measurements for "each individual item".
"This situation is especially annoying, because of my ongoing medical condition and platform income has been essential for me since losing part of my income," she explained.
Service Background
The app has more than 100 million users, comprising 18 million UK members.
It has become a favored option compared to resale services such as eBay and Depop.
This isn't the first time when a surprising modification on the platform has faced criticism: last year, the platform withdrew an update concerning shipment methods due to shopper criticism.
